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You belong to a workgroup managed by your molti administrator. &nbsp;You've been told there are "Task Categories" that can be applied to tasks, but the drop down is blank. &nbsp;Let's help you troubleshoot!&nbsp;

Confirm you are in the correct workgroup. &nbsp;"Task Categories" are specific to the workgroup where they were created; they are not transferable across workgroups.

Confirm you have the correct access. &nbsp;If you have a built in role (Read, Read/Write, Full, Admin) you should have the ability to 'see' the categories. &nbsp;If you've been assigned a "Custom Role" that could be the issue. &nbsp;You will need to reach out to your Company's molti administrator to determine your role.

1. Confirm you are in the correct workgroup. &nbsp;"Task Categories" are specific to the workgroup where they were created; they are not transferable across workgroups.
2. Confirm you have the correct access. &nbsp;If you have a built in role (Read, Read/Write, Full, Admin) you should have the ability to 'see' the categories. &nbsp;If you've been assigned a "Custom Role" that could be the issue. &nbsp;You will need to reach out to your Company's molti administrator to determine your role.

Read more about roles <a href="http://help.molti.com/using-the-setup-menu/how-to-use-roles">here</a>.

<i>Okay, I have a custom role and can't access "Task Categories", now what?</i>

Your company admin will need to adjust the current role applied to you or create a new one.

To create a role with "Task Category" permissions:

Go to the <code>Setup Menu</code>  in the left-side navigation menu.

Go to the <code>Roles</code>  page and select the <code>+ Add</code>  button.

Name your role and toggle the Type to <code>Setup Based Roles</code> .

Select the permissions you would like to grant for 'Task Categories'.

Go to the <code>Setup Menu</code>  and open the <code>Users</code>  page.

Click the user's name and select the new role from the drop down menu.

Instruct the user to logout and sign back in to molti. &nbsp;They should now have access.

1. Go to the <code>Setup Menu</code>  in the left-side navigation menu.
2. Go to the <code>Roles</code>  page and select the <code>+ Add</code>  button.
3. Name your role and toggle the Type to <code>Setup Based Roles</code> .
4. Select the permissions you would like to grant for 'Task Categories'.
5. Select <code>Create</code> .
6. Go to the <code>Setup Menu</code>  and open the <code>Users</code>  page.
7. Click the user's name and select the new role from the drop down menu.
8. Select <code>Save</code> .
9. Instruct the user to logout and sign back in to molti.  They should now have access.